Privacy Policy

INTRODUCTION:

The Privacy Policy covers the practices for handling and securing your Personal Information by HolidaysWallet and is applicable to persons who purchase any product or services from HolidaysWallet through any Sales Channel of the company. As a user or customer of HolidaysWallet, the person agrees with this Privacy Policy and the terms and conditions mentioned herein.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to our Website. We recommend you review the privacy statements of the other parties with whom you interact independently.

What Personal Information we collect from you and how we use it?

‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, information about the travel, bookings, passengers, frequent traveller / flier numbers, and any and all details that may be necessary to procure from the customer.

We may also collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

Making a Purchase

In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name or names of the fellow travelers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us.

Member Registration

If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including but not limited to:

  1. Personal identification
  2. To complete the travel and stay reservations
  3. To allow us to contact you for customer service purposes, if necessary
  4. To customize the content of our website, mobile site and mobile app
  5. To make product or other improvements;
  6. To confirm your new member registration and each reservation you make.

Member Profile:

As a member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveller or affinity numbers, PAN number, credit card billing information, address and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly.

Promotions & Sweepstakes:

We will launch contests and sweepstakes to give members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. In addition, you may receive monthly newsletters and exclusive promotions offering special deals.

Automatic Logging of Session Data:

We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyse various parameters related to the functioning of the site.

Cookies

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet. HolidaysWallet uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. However, blocking our cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site.

Others:

From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested.

With whom your Personal Information is shared?

When you reserve or purchase travel services through us, we must provide certain of your Personal Information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.

We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products / services) which will enable the customer to have better travel experience or to avail certain benefits specially made for HolidaysWallet Customers. Examples of such partners are entities offering co-branded credit cards, travel insurance, International SIM Cards, banking cards etc.

How you can opt-out of receiving our promotional e-mails?

You can opt out of promotional e-mails from us by clicking on the "unsubscribe" link at the bottom of the e-mail or by sending us an email unsubscribe@holidayswallet.com. HolidaysWallet reserves the right to limit membership to those who will accept e - mails.

What safeguards we have in place to protect your Personal Information?

All payments on the website, mobile site and mobile app are secured. This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

In addition to the circumstances described above, HolidaysWallet may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of MakeMyTrip or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if HolidaysWallet or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Thank you for your patronage !!


User Agreement

This agreement ("user agreement") incorporates the terms and conditions for Lifelong Associates Travel Pvt. Ltd and its affiliate Companies to provide services to the person (s) ("the User") intending to purchase or inquiring for any products and / or services of HolidaysWallet.com

User’s responsibility

The Users availing services from HolidaysWallet shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by HolidaysWallet for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or HolidaysWallet with respect to any services to be provided by HolidaysWallet shall be restricted to the scope of this agreement.

HolidaysWallet reserves the right, in its sole discretion, to terminate the access to any or all of its websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.

Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal with, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or other rules.

Third Party Account Information

By using the Account Access service in HolidayWallet's website, the User authorizes HolidaysWallet and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information.

While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.

The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify us immediately in writing of any unauthorized use of their password or account or any other breach of security. HolidaysWallet will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge.

HolidaysWallet is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. It does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Force Majeure

The user agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, acts of God, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues, route and flight cancellations etc. If HolidaysWallet is informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operators. The user agrees that HolidaysWallet being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.

The User agrees that in situations due to any technical or other failure, services committed earlier may not be provided or may involve substantial modification. In such cases, HolidaysWallet shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of HolidaysWallet against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.

Without prejudice to whatever is stated above, the maximum liability on part of HolidaysWallet arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by HolidaysWallet for its services.

Proprietary Rights:

HolidaysWallet may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws. The User may use this material only as expressly authorized and shall not copy, transmit or create derivative works of such material without express authorization.

Indemnification:

The User agrees to indemnify, defend and hold harmless HolidaysWallet and/or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by HolidaysWallet and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

The user shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and HolidaysWallet cannot be held responsible for the same.

Severability:

If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

Relationship

None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of HolidaysWallet Website or its partner websites, shall be deemed to constitute a partnership between the User and HolidaysWallet and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.

Modifications

HolidaysWallet reserves the right to change the terms, conditions, and notices under which its websites are offered, including but not limited to the charges. The User is responsible for regularly reviewing these terms and conditions.



DISCLAIMER

HOLIDAYSWALLET DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY SERVICES OFFERED BY THIRD PARTIES/VENDORS ACCESSIBLE THROUGH HOLIDAYSWALLET.COM OR ANY LINKED SITES. IT MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT USER MAY HAVE WITH SUCH THIRD PARTIES ARE AT USERS OWN RISK. THE SERVICES SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND HOLIDAYSWALLET DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. HOLIDAYSWALLET ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SERVICES AVAILED BY USER.

HOLIDAYSWALLET SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECIENCY OF SERVICE AVAILED BY USER FROM THE VENDOR AND HOLIDAYSWALLET SHALL NOT ASSUME ANY LIABILITY IF THE SERVICE AVAILED BY USER FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE BOOKING CONFIRMATION.



GOVERNING LAW

These Terms & Conditions and the relationship between User and HolidaysWallet shall be governed in accordance with the laws of India without reference to conflict of laws principles.

User agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on HolidaysWallet.com or the relationship between User and HolidaysWallet shall be subject to the exclusive jurisdiction of the courts at Gurgaon (Haryana) and User hereby accede to and accept the jurisdiction of such courts.

ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY USER.

7876 55 66 77 (9AM-7PM)

support@holidayswallet.com

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